James Montilla

Concrete Coatings digital brand refresh

Branding • Web design
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Client

Action analysis - Concrete coatings

Project Type

Branding, Web design

Project Year

2022

Problem / Objective
Right Choice, a brand specializing in high-quality hard surface coatings and sealers, wanted to elevate its digital presence to match the technical excellence of its products. The existing website lacked visual consistency and a clear user flow, which affected customer confidence and conversion rates. The challenge was to create a strong brand identity and a seamless product selection experience that built trust and simplified decision-making for users.


Solution Approach

The goal was to combine a bold, construction-inspired aesthetic with a clean and efficient UX design. We drew inspiration from the company’s existing visual language geometric shapes, industrial textures, and sharp edges — to design a cohesive digital experience that feels both professional and dynamic.
Key initiatives included:
Visual Redesign: Developed a stronger identity using angular forms, concrete-like textures, and a confident color palette.

UX Improvements: Reimagined the Solutions Finder tool and simplified the product selection process for clarity and efficiency.

Mobile-First Approach: Optimized layouts and interactions for mobile devices, addressing the brand’s primary traffic source.

Information Architecture: Streamlined content flow and product mapping to help users quickly find relevant coatings and sealers.

Design Thinking and Process
Analysis: Reviewed user behavior and sales funnels to identify friction points in navigation and conversion.

Concept Direction: Defined a visual system rooted in construction textures and structural geometry.

UX Redesign: Simplified product pathways and enhanced interactive tools for intuitive use.

Responsive Design: Implemented a mobile-first approach for optimal accessibility and engagement.

Iteration & Testing: Conducted usability reviews to validate the effectiveness of the redesigned tool.

Final Result
The redesigned website delivered a cohesive, visually striking, and user-friendly experience, reinforcing customer trust and elevating the brand’s professional image. The improved Solutions Finder tool and simplified navigation significantly enhanced usability, leading to notable growth in sales and conversion rates.

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